12 June 2020
Having lost my beloved husband early in lockdown, I was more than grateful to Melissa Baker and her husband for taking care of everything that death brings. The gentle and caring way that everything was dealt with, at the time, and shown to me later, could not have been bettered, professional caring and efficient in every detail. Thank you so very much Melissa, for helping me so much during these saddest of times for me.
Over the years I have seen you and your Mother Glenda attending to residents in our Retirement cottages, during their time of need, and would highly recommend your "Family Run" Baker & Baker Funeral Directors Business.
Your Compassion, Gentle Manner, Professionalism and Charges, could not have been better.
With my gratitude, Jean Polkey

Dear Melissa, I, as a cousin of the late Roy Richmond wish to thank you immensely for the kind, caring, compassionate and most professional way you went about the arrangements for yesterday. Your support towards Keith has been incredible. I have so much respect for you and your business. With greatest appreciation, Thank you!

Thank you Melissa and Glenda for all the compassion and the pillar of strength that you gave us with the passing of our dear mom. You were so amazing to us at such a sad time and undertook to take all the legal requirements and necessary pressure off us. For this we will be eternally grateful.